Shipping policy

At Oak & Ember, we aim to get your order to you as quickly and smoothly as possible.

Express UK Shipping — £7.99
Estimated delivery: 1 – 2 business days
Standard UK Shipping — £5.99
For orders £0.00 – £49.99
Estimated delivery: 3 – 5 business days
Free Standard UK Shipping — FREE
On orders £50+
Estimated delivery: 3 – 5 business days

Express International Shipping — From €15.99
Estimated delivery: 2 – 7 business days

Available to selected European destinations.

Express International Shipping — £14.99
Estimated delivery: 3 – 5 business days

Shipping rates are calculated at checkout using discounted Royal Mail international rates from Shopify.

Delivery estimates and shipping costs will vary depending on destination and service selected at checkout.

Order Processing

Orders are typically processed within 1 – 2 business days. During busy periods, launches or holidays, processing times may be slightly longer.

Tracking information will be provided once your order has been dispatched where available.

International customers may be responsible for local customs charges, duties or import taxes depending on the destination country.

For any shipping enquiries, please contact:
Sales@oak-and-ember.com